Welcome to Eon

Dev Ops Manager - Engineering 

Join us in driving sustainable business model transformation at the intersection of fashion, technology and circular economy. 

We welcome big thinkers & ideas.

Dev Ops Manager - Engineering

We're looking for an experienced Dev Ops Manager to help oversee and manage the development of EON's SaaS platform, as we transition from a startup into a maturing business. This position reports directly to the Director of Engineering and will be responsible for implementing well-designed workflows and tools, identifying growth opportunities and efficiencies, quality checks, and deployment.

EON is committed to creating equitable experiences and opportunities across our internal and external communities. We are building a diverse staff across gender, ethnicity, social and political orientation, cognitive style, geographic location, tenure with the company, and technical functions.

Key responsibilities

  • Maintain and optimize networks and services for the EON platform production application, including vulnerability testing and penetration testing.

  • Manage device and password policy for employees and contractors for all Eon 3rd party applications and services.

  • Develop and execute disaster recovery procedures, and maintain data backups

  • Manage device policies, installations, upgrades and configurations of hardware and software for clients and servers

  • Participate in creating and reporting the status of Service Level Agreements issued to customers

  • Regularly assess system performance and recommend improvements

  • Resolve issues escalated by platform stakeholders and engineers

  • Enforce information security policy, ensuring data is handled, transferred, or processed according to the company’s legal and privacy guidelines

  • Train employees on both software and hardware, troubleshooting, and provide technical support when needed, especially new employee onboarding.

  • Provide help desk escalation support to stakeholders

  • Negotiate favorable terms with vendors and manage ongoing vendor contracts.

  • Develop and document IT policies and practices

Key skills

  • Proven experience in IT Operations Management

  • Experience working in the Microsoft Azure stack is a plus

  • Experience working directly with developers as part of a SaaS solution is a plus

  • Experience managing 3rd party solutions, i.e., Identity Access Management, Enterprise Mobility Management, Mobile Device and Applications Management, Zero Trust, LDAP or AD are a plus

  • Up-to-date knowledge of data protection operations and legislation

  • Leadership and organizational skills

  • Ability to manage multiple projects

  • Outstanding communication skills

  • Problem-solving aptitude

  • BSc/BA in Computer Science, IT or relevant field

Location

New York, NY is preferable

Remote is possible

About EON

EON is a retail technology company that is redefining how we buy, sell, own, and connect with products to unlock fashion’s shift to a circular economy. EON creates a digital profile for every garment that records its unique story in EON’s Product Cloud—from manufacture through use, resale, reuse and recycling. Now products have embedded sustainability and can be managed through a data-driven, circular lifecycle.

 

EON is the leading enterprise solution for digital identification in fashion retail, with clients such as YOOX Net-a-Porter, Target, Nanushka and Gabriela Hearst. Our diverse team of designers, technologists and creatives are on a mission to power fashion’s sustainable business model transformation.

How to apply 

Please submit your resume and cover letter to people@eongroup.co

Eon values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, gender identity, race, color, religious beliefs, disability, sexual orientation , age or marital status.